Via the web store, we process privacy-sensitive data, also known as personal data. We handle personal data with care and ensure its security.
In the processing of data, we adhere to the requirements of privacy legislation. This means, among other things, that we:
- Clearly specify our purposes before processing personal data, as stated in this privacy statement.
- Limit the collection of personal data to only the data needed for legitimate purposes.
- Explicitly ask for your consent to process your personal data in cases where your consent is required.
- Take appropriate security measures to protect your personal data and demand the same from parties processing personal data on our behalf.
- Respect your right to access, correct, or delete your personal data upon request.
Handling of Orders: When you place an order with us, we use your personal data to process it efficiently. We may share your personal data with our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company.
For this purpose, we use your email address, phone number, billing address, shipping address, and payment details. We retain this information until your order is completed. Certain customer data is kept for a longer period due to legal tax retention requirements.
Providing to Third Parties: We collaborate with certain companies that can receive the above-mentioned personal data from us. These companies provide us with software tools to perform our services.
We will never sell your personal data to third parties.
Statistics and Profiling: We keep statistics on the use of our web store, but this is always done anonymously. With these statistics, we improve our web store to, for example, show only relevant information. We may combine your personal data to better understand you.
For this purpose, we use your shipping and billing addresses, payment details, gender, date of birth, email address, and phone number. We keep this information for one year.
Advertising: We would like to send you advertising about offers and new products or services. We do this via mail, email, phone, and social media.
You can object to this advertising at any time. Each letter contains instructions on how to do so. Each email contains an unsubscribe link. You can block us or use the unsubscribe option when you receive a call. You can also indicate this through your account.
Location Data: If necessary for the service, we may collect location data (GPS) from you. Your consent will be requested at that time.
These (location) data may also be stored and processed by the provider of, for example, navigation/map software, such as Google Maps, or other providers like Google or Apple themselves. We have no control over this, so always read the privacy statements of the respective providers.
Advertisements: Our web store displays advertisements. We assess if people like these advertisements and use that information to show only fun or interesting advertisements and offers in the future.
Except for the mentioned partners, we do not provide your personal data to other companies or institutions, unless we are legally obliged to do so (e.g., if the police demand it in the case of suspected crime).
When you visit our web store for the first time, we display a message explaining cookies. We will ask for your consent to use these cookies.
You can disable the placement of cookies via your browser, but some features of our web store may not work properly.
Security: Security of personal data is of great importance to us. To protect your privacy, we take the following measures:
- Access to personal data is protected with a username and password.
- We take physical measures, such as locks and safes, to secure systems in which personal data is stored.
- We use secure connections (Secure Sockets Layer or SSL) to shield all information between you and our website when you enter your personal data.
Changes to This Privacy Statement: We reserve the right to make changes to this privacy statement. It is recommended to regularly check this privacy statement to stay informed of any changes. We will do our best to announce any changes separately.
Access, Modification, and Deletion of Your Data: If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details at the bottom of this page.
You have the following rights:
- Explanation of the personal data we have and what we do with it.
- Access to the exact personal data we have.
- Correction of errors.
- Deletion of outdated personal data.
- Withdrawal of consent.
- Objection to specific use.
Please clearly indicate who you are when making such requests, so we can ensure we do not adjust or delete data of the wrong person.
Filing a Complaint: If you believe that we are not assisting you in the correct manner, you have the right to file a complaint with the supervisory authority. This authority is called the Autoriteit Persoonsgegevens.
If you have any questions or want to know exactly what data we keep about you, please contact us.
- VRESS 5491PG Sint-Oedenrode